Effective Date: September 12, 2026
Thank you for using Teuko! We are committed to provide you the best experience possible for being empowered against the lunchbox blues! Your privacy is very important to us. Please read below to see how Teuko handles information. Before you get to the details, here are a few of our fundamental privacy principles:
Teuko respects your privacy and shares your concern about the security of information you may submit to Teuko’s websites and the services (collectively, the “Services”). Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy settings and your rights in connection with the Services. Please also read the Terms of Service which sets out the terms governing the Services.
Teuko is headquartered in San Francisco and our Services are provided to you by Teuko, Inc. If you are a resident of the European Economic Area (“EEA”), Teuko, Inc. is the controller of your personal data for the purposes of EU data protection law.
This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.
Questions or comments about this Privacy Policy may be submitted by mail to the address below or at contact@teuko.com
Teuko, Inc.
3145 Geary Blvd #473
San Francisco, CA 94118
Attn: Legal
contact@teuko.com
Teuko relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
We process your information in furtherance of our legitimate interests, including:
Teuko collects information about you, including information that directly or indirectly identifies you, if you or other members choose to share it with Teuko. We receive information in a few different ways, including when you track, complete or upload lunchbox activities using the Services. Teuko also collects information about how you use the Services. There are also several opportunities for you to share information about yourself and your activities with Teuko. For example:
Cookies and Similar Technologies
When you visit the Services, a cookie will be stored on your computer. Generally, cookies and similar technologies work by assigning to your browser or device a unique number that has no meaning outside of Teuko. Teuko uses these technologies to personalize your experience and to assist in delivering content specific to your interests. Additionally, after you’ve entered your username/email and password during a session on the Services, Teuko saves that information so you don’t have to re-enter it repeatedly during that session.
Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technology you can use the settings on your browser or mobile device. Teuko is committed to providing you choices to manage your privacy and sharing. However, Teuko does not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions. To learn more about Do Not Track signals, you can visit https://allaboutdnt.com. Not accepting cookies may make certain features of the Services unavailable to you. Teuko may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with Teuko’s servers.
Log Files
The Services use log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, lunch packers IDs and device identifiers.
Other Information
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members such as when they give you likes or comment on your activities.
Teuko uses the information we collect and receive to administer and operate the Services and as otherwise described in this Privacy Policy. For example, we use your food information to provide you with statistics. Subject to your privacy settings, your information, including your profile, username, photos, members you follow and who follow you, and likes and comments you give and receive will be shared on Teuko to participate in the Services, for example to show your lunchbox idea on a feed.
We also use your information to analyze, develop and improve the Services. To do this, Teuko may use third party analytics providers to gain insights into how our Services are used and to help us improve the Services. We may also use your information to market the Services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.
Teuko may de-identify or aggregate the content you make available in connection with the Services, in ways that do not personally identify you. Examples of such aggregated information or statistical data include information about equipment (for example, lunchbox items), usage, demographics, food. Teuko may use, sell, license, and share this information with third parties for research, business or other purposes such as to improve lunch packing.
We use your information to communicate with you about the Services, send you marketing communications, or let you know about new features or updates to our Terms of Service. We also use your information to respond to you when you contact us. Teuko will use your information to communicate with you, for example by sending you notifications.
We do not sell your personal information. Teuko may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about lunch boxes, demographics, foods and statistics. Teuko may use, sell, license, and share this aggregated information with third parties for research, business or other purposes such as to improve lunchbox items or food or to help our partners understand more about lunchbox packerss, including the people who use their products and services.
Service Providers
We may share your information with third parties who provide services to Teuko such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote Teuko or display information that may be relevant to your interests on the Services or other websites or services.
Performance Measurement
Teuko is served through Cloudflare, which also measures how quickly pages load for visitors: timings such as how long the main image or text took to appear, along with your country, browser and device type. This measurement sets no cookies and stores nothing on your device. It is not used to identify you, and it is not used to track you across other websites. We use it only to find and fix slow pages.
Content Review
To keep spam and advertising off Teuko, the photos, titles, notes and links of lunchbox ideas you share are checked automatically by Anthropic, an AI service provider that processes them on our behalf. The same check suggests which foods are in your photo so you can tag them faster. Anthropic does not use this content to train its models. A lunchbox idea the check flags may be reviewed by a Teuko administrator before it appears publicly.
Publicly Available Information
Subject to your settings, your information and content may be publicly accessible.
Third Party Business via API or Other Integrations
When you choose to use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photos, and your activity data. Information collected by these third parties is subject to their terms and policies. Teuko is not responsible for the terms or policies of third parties.
Affiliates and Acquirors of our Business or Assets
We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If Teuko becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.
Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Teuko or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
DMCA Notices
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.
We take several measures to safeguard the collection, transmission and storage of the data we collect. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. The Services are registered with site identification authorities so that your browser can confirm Teuko’s identity before any personally identifiable information is sent. In addition, Teuko’s secure servers protect this information using advanced firewall technology.
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Services. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted.
Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid services identification information for the Services you are communicating with, or send information over an unsecured connection. Teuko recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the services to which you are connected. Please check the validity of any Services you connect to using secure communications.
Disclaimer
While Teuko continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Teuko cannot ensure or warrant the security of any information you transmit to Teuko. Transmitting personal information is done at your own risk.
Privacy Settings
Teuko offers settings to help you manage your privacy. To manage your privacy settings, please visit https://teuko.com/settings
Adjust Notification and Email Preferences
Teuko offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference at https://www.teuko.com/settings. You may also unsubscribe by following the instructions contained at the bottom of each type of email. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or the Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.
Updating Account Information
You may correct, amend or update profile or account information that is inaccurate at any time by adjusting that information in your account settings. If you need further assistance, please contact Teuko at contact@teuko.com. Teuko will generally respond to your request within 7-10 business days.
Deleting Information and Accounts
You may request that your account is deleted by visiting https://www.teuko.com/settings. Once deleted, your data, including your account, cannot be reinstated.
Note that content you have shared with others (for example, through social media) or that others have copied may also remain visible after you have deleted your account or deleted the information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
We provide the same suite of privacy tools and controls to all of our members worldwide. Particular rights may be available to you if you reside in certain locations, such as the European Economic Area ("EEA") or California. Learn more below about your rights and how to exercise them.
Your Rights and How to Exercise Them
If you are habitually located in the European Economic Area ("EEA"), you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
OBJECT
Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
ACCESS AND PORTING
You can access much of your information by logging into your account. If you require additional access or if you are not a Teuko member, contact us at contact@teuko.com. To download a copy of your data, contact us at contact@teuko.com. You will receive an email with a link to download your data. Your data archive will contain the following
Note that information about other Teuko members will not be included in your data archive.
RECTIFY, RESTRICT, LIMIT, DELETE
You can also rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this, please contact us at contact@teuko.com. Teuko will generally respond to your request within 10-14 business days.
REVOKE CONSENT
Where you have previously provided your consent, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
COMPLAIN
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
European Economic Area Members: Our Legal Bases for Processing Your Information
European data protection law requires organizations to have legal bases to collect, use, share and otherwise process information about you. While some of your rights apply generally, certain rights only apply depending on the legal bases we rely on to process data. We’ve explained these legal bases and your rights below.
TO PROVIDE THE TEUKO SERVICES
As described in the Terms of Service, the core Teuko Services cannot be provided, and the Terms of Service cannot be performed, without Teuko processing data about you including your food data. Since we process data you provide to us which is necessary to perform our contract with you, you have the right to port or transfer that data if you are habitually resident in the EEA.
WITH YOUR CONSENT
We ask for your permission to process your information for certain purposes and you have the right to withdraw your consent at any time. We ask for your consent to:
When we process data you provide to us based on your consent, you have the right to withdraw your consent at any time via your settings. You also have the right to port or transfer the data.
LEGAL OBLIGATION OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS
We process data where we have a legal obligation to do so, for example, where we're responding to valid and binding legal process from law enforcement agencies for certain data. See our Privacy Policy, under "Legal Requirements" for more information. In addition, processing may be needed for us to establish, exercise or defend civil or criminal claims in connection with actual or potential litigation including to protect the Teuko Services, our property or other legal rights, including those of our members or partners.
TO PROTECT VITAL INTERESTS
We process data where it is necessary to protect an interest which is essential to someone’s life or protect any person from serious bodily injury. This includes processing information to combat harmful conduct both on and off of our Services.
CARRYING OUT A TASK IN THE PUBLIC INTEREST
Where laid down by EU law or the law in an EU Member State, we may process your data to perform processing in the public interest. This may include protecting against harm and undertaking research for social good. You have the right to object to, and seek restriction of, our processing of your personal data when we process data using this legal basis.
IN FURTHERANCE OF LEGITIMATE INTERESTS
We process your information for our legitimate interests, and those of third parties, while applying appropriate safeguards that protect your privacy, rights and interests. We do this to:
You have the right to object to, and seek restriction of, our processing of your personal data based on legitimate interests. Please visit your privacy controls if you object to us using your information as part of Rundown.
If you are a California resident, as defined in the California Code of Regulations, you have rights under the California Consumer Privacy Act of 2018 ("the CCPA"). Below, we provide a description of your rights and disclosures about your personal information.
Your Rights and How to Exercise Them
RIGHT TO KNOW ABOUT THE PERSONAL INFORMATION WE COLLECT AND SHARE
The CCPA gives you the right to request that we disclose the specific pieces of personal information we have collected about you, which we do after we receive and validate your request.
Teuko does not sell your personal information. However, we may disclose certain personal information for a business purpose. When you make a request to download your personal information, we will include a list of the categories of personal information that we may have disclosed about you, as well as the categories of third parties to whom your personal information may have been disclosed.
HOW TO MALE A DISCLOSURE REQUEST
You may request these disclosures by contacting contact@teuko.com requesting a copy of your data.
You have the right to make a free request two times in any 12-month period. We will make the disclosure within 45 days of receiving your request, unless we request an extension. In the event that we reasonably need a 45-day extension, we will notify you of the extension within the initial 45-day period.
RIGHT OF DELETION
You have the right to request that we delete your personal information, subject to certain exceptions. After we receive and validate your request, we will delete your personal information, as well as direct our service providers to delete your personal information, unless an exception applies. Contact contact@teuko.com to request the deletion of your data.
Disclosures About Your Personal Information
CATEGORIES OF INFORMATION WE COLLECT AND DISCLOSE FOR A BUSINESS PURPOSE
We collect the following categories of personal information from you in connection with the Services, as defined in the CCPA. In addition, during the past twelve months, we have disclosed these categories of personal information for a business purpose:
According to California law, personal information does not include:
OTHER DISCLOSURES ABOUT YOUR PERSONAL INFORMATION
Our Privacy Policy covers additional disclosures about your personal information that the CCPA requires we provide to you. Learn more about the sources from which we collect your personal information, the business or commercial purposes for which we collect your personal information, and the categories of third parties with whom we share your personal information.
HOW TO CONTACT US
If you have questions about your rights or our disclosures under the CCPA, you may reach us at contact@teuko.com.
Nevada Member Rights
We do not sell your covered information, as defined by Section 1.6 of Chapter 603A of the Nevada Revised Statutes. If you reside in Nevada, you have the right to submit a request to contact@teuko.com regarding the sale of covered information.
Teuko relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
Transfers
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, as it is necessary to provide the Services and perform the Terms of Service. United States privacy laws may not be as protective as those in your jurisdiction.
Retention of Information
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted whichever comes first. For example, where you withdraw your consent to Teuko processing your food-related information, Teuko will delete all food-related information you uploaded. Following your deletion of your account, it may take up to 30 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to Teuko, such as statistics of the use of the Services. This information will be de-associated with your name and other identifiers.
Other Teuko Sites
Teuko maintains certain websites that can be accessed outside of https://www.teuko.com, such as https://blog.teuko.com (the “Other Sites”). The Other Sites may maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you acknowledge that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personal information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. Teuko is not responsible for the personal information you choose to submit via the Other Sites.
Privacy Policy Information
Teuko reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If Teuko makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.
